Koyo DPI URB ZWZ
Customer Support Services
 
We always believe that our customer is right and that customer comes first. This is the motto of our company since inception and we striving continuously to ensure that all our customers remain completely satisfied at all times. We understand the hardships our customers go through in selling our products and we are always trying to make it easier for our customers as they work with us.

We pride ourselves in providing a one stop solution for all our customer’s needs. Our Multilingual and multinational staff in UAE, India, Romania and Argentina ensure that customer service is not just a phone call away but also physically within their proximity. Our Staff speak, more than 20 different languages covering all the major international languages of English, French, Spanish, Arabic, German and of course a variety of Indian languages.

We are able to assist our customers in their Production planning, inventory management at their end, quick shipments by all means of transport, specialized documentation needs through our offices and by regular visits to each market.

We are constantly trying to improve our services conducting regular surveys with our customers and staff and our customer driven approach is the backbone of our success. At GWD this is our way of life.